Redesign Business is a customer experience, product design, and business design consulting firm with studios in New York and Istanbul. Since 2015, we have delivered strategy and execution for enterprise clients across three continents.
Redesign Business was founded in 2015 on a single premise: most consulting work produces deliverables, not change. Strategy decks get presented. Journey maps get filed. NPS programs generate reports that no one acts on.
We built the firm around the opposite model. Every engagement has a fixed 100-day delivery window, a defined output, and accountability for live results — not just documented recommendations.
That model has worked for Microsoft, Visa, Vodafone, Intel, Diageo, Bridgestone, BNP Paribas, and over 40 other enterprise clients across retail, financial services, telecommunications, and consumer goods.
In 2024, we expanded the practice to include AI transformation consulting — helping organizations design the human and operational infrastructure that makes AI investment actually land. It is the same discipline applied to a new problem: most AI programs fail because they start with technology, not design.
Every Redesign engagement runs on a hard 100-day delivery window. Not an estimate. Not a target. A constraint — because constraints force prioritization, and prioritization is where consulting value is created or destroyed.
We do not run open-ended retainers. We define the problem, design the intervention, and deliver live output. Then we measure whether it worked.
Engin co-founded Redesign Business in 2015 after a decade working in digital product design and customer experience across Europe and the United States. He built the firm around the belief that consulting's core failure is the gap between insight and execution.
He leads client engagements across customer experience, AI transformation, and product strategy, and works directly with C-suite and VP-level stakeholders at enterprise clients including Microsoft, Intel, Vodafone, and Visa.
Engin is based in the New York metro area and splits time between the US and Istanbul studios. He is the authorized US solution provider for EdgeRetail, Redesign's AI retail analytics platform.
Yiğit co-founded Redesign Business in 2015 and serves as President. He brings over 25 years of executive leadership across telecoms, technology, and professional services — including roles at Turkcell, Microsoft, and Ericsson.
As Chief Marketing Officer at Turkcell, one of the region's largest telecoms operators, he led enterprise-scale transformation of customer experience, brand, and digital go-to-market strategy. His tenure at Microsoft and Ericsson further sharpened his perspective on how technology companies build lasting market position through design and customer insight.
At Redesign, Yiğit leads the firm's US operations and drives engagements where organizational complexity, market entry, and commercial performance intersect. He works directly with C-suite executives at enterprise clients across telecommunications, financial services, and consumer goods.
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