Facilitation & Innovation

Design Thinking Workshops & Innovation Consulting

Structured facilitation that ends with a decision, a design brief, or a tested hypothesis — not a wall of Post-it notes. For enterprise teams that need alignment before they build.

Innovation Programs That Produce Reports Instead of Results

Most organizations run innovation programs that generate energy and insight — and then stall. The ideation session produces a list. The strategy workshop produces a report. The design thinking training produces certified practitioners who return to the same workflows on Monday morning.

The problem isn't the methodology — it's the absence of a clear path from creative process to executable output. Frameworks are valuable. But a framework without a defined output target is just a ritual.

Redesign's workshops are structured to end with a decision, a design brief, or a tested hypothesis. Every session begins with a single question: what will exist at the end of this workshop that didn't exist at the start? That question shapes everything — the exercises we use, the tensions we surface, the time we allocate.

Energy without output
The session feels productive. Teams leave energized. Three weeks later, the sticky notes are photographed and filed. Nothing has changed.
The certification trap
Trained practitioners return to the same org structures, the same incentives, the same workflows. Training without structural change produces no change.
Solutions without diagnosis
Workshops that jump to ideation before clearly framing the problem produce creative answers to the wrong questions — which is worse than no answers at all.

Workshop Formats That End in Output

Five core workshop types — each designed around a specific output, not a specific agenda. We adapt the format to fit your context. The output is non-negotiable.

Strategy & Problem Definition Workshops
Structured sessions using the Stacey Matrix to distinguish complex, complicated, and obvious problems — because the right solution depends on correctly diagnosing what type of problem you're solving. Used when leadership teams are misaligned on root cause, or when prior initiatives have failed to move the needle despite significant investment.
AI Transformation Workshops
For executive teams navigating the AI transition: how to identify where AI creates value vs. complexity, how to sequence AI initiatives across the organization, and how to design the operating model that captures AI's benefits without creating new operational debt. Output: a prioritized AI initiative map and decision framework.
Innovation & Ideation Sprints
Facilitated creative sessions that move from challenge framing to prioritized concept in one or two days. Used at the start of product or CX programs to align teams before the sprint begins. We run structured diverge-converge cycles with explicit prioritization criteria — so the output is a ranked shortlist, not a brainstorm dump.
Design Thinking Fundamentals
Training programs for internal teams that want to embed design thinking into their workflow — not as a one-time event, but as a repeatable practice. Covers empathy research, problem framing, ideation methods, and rapid prototyping. Calibrated to your team's context and existing process, not a generic curriculum.
Culture & Change Workshops
For leadership teams redesigning how their organization works: decision-making structures, cross-functional collaboration models, and change readiness assessment. Output: a documented culture diagnosis and a prioritized set of structural interventions — not a values poster.

Structured Enough to Deliver. Open Enough to Discover.

Redesign's facilitation approach is structured but adaptive. Every workshop begins with a clear output definition — what decision, document, or hypothesis will exist at the end that didn't exist at the start? From there, the process is designed around that output: what information do participants need, what tensions need to be surfaced, what creative methods will generate the highest-signal ideas?

This means our agendas are never copied from a previous engagement. They're built backward from your output — which is why they consistently produce something concrete.

The result: workshops that feel energizing and end with something your team can act on immediately. Not a set of principles to apply someday — a specific document, decision, or prioritized hypothesis list that moves the project forward.

Tool We Use: The Stacey Matrix

Most failed initiatives apply the wrong solution type to the wrong problem type. The Stacey Matrix prevents this by mapping problems across two axes: certainty of method and certainty of outcome.

Zone 1
Obvious
High certainty. Requires standardized process, not creativity.
Zone 2
Complicated
Known methods, unclear application. Requires deep expertise.
Zone 3
Complex
Unknown methods and outcomes. Requires experimentation and learning loops.

Applying complicated solutions (expertise-driven) to complex problems (requires experimentation) is the root cause of most failed innovation initiatives.

Workshops That Changed How Teams Work

Across industries and organization types, the pattern is consistent: teams leave with something they can act on. Here's what that has looked like for clients.

ING
Design thinking workshop programs for ING's digital and product teams, building internal capacity for human-centered design across the organization. Delivered as a multi-session program aligned to ING's product development lifecycle — not a standalone event.
Mavi
Innovation and CX strategy workshops for Mavi's digital transformation initiative, aligning leadership on digital priorities and design principles. The workshop output became the brief for Mavi's digital product strategy — giving the subsequent development work a clear, agreed foundation.
Design Thinkers Academy USA
Executive education partnership: Redesign has delivered design thinking programs alongside Design Thinkers Academy USA, one of the leading design thinking education providers globally. The partnership combines DTA's curriculum depth with Redesign's applied practice experience.
Arçelik
Innovation and culture workshops for Arçelik's product and digital teams, supporting their digital transformation program. Focused on building internal facilitation capacity and embedding a structured ideation process into Arçelik's existing product development workflow.

For Leaders Who Need Their Teams Aligned Before They Build

Workshop engagements work best when there's a specific decision to make, a strategic direction to pressure-test, or a team that needs to be aligned before a major initiative begins. These are the contexts we operate in most frequently.

Titles We Work With

Chief Digital Officer
Chief Innovation Officer
VP Strategy
VP Digital Transformation
Head of Innovation
VP Product

Triggers We Respond To

Board AI mandate with no clear execution framework
Failed digital transformation that needs a reset
Post-merger integration requiring organizational alignment
New strategic direction that needs team buy-in before execution begins

Built Around Your Context

We don't have a standard format — we have a standard output discipline. Every workshop is scoped to produce a specific, agreed output. The format is chosen to serve that goal.

Available formats & configurations
Half-day Full-day 2-day sprint Multi-session program Executive team only Cross-functional Remote In-person New York studio Your location

What Decision Do You Need to Make?

Most workshop programs begin with a 30-minute scoping conversation — what's the decision you need to make, what's preventing it, and what format serves that goal. We'll tell you directly if a workshop is the right tool, and what the output should be. Let's start there.

Let's talk →

Frequently Asked Questions

What types of workshops do you run? +

Strategy and problem framing, design thinking facilitation, AI transformation planning, innovation sprints, and executive alignment sessions. We've facilitated for ING, Mavi, Arçelik, and Design Thinkers Academy USA.

How long is a typical workshop? +

Half-day to three-day formats depending on the objective. Problem framing sessions are typically one day. Multi-stakeholder alignment and innovation sprints typically run two to three days.

Can workshops be delivered remotely? +

Yes. We've facilitated both in-person and remote workshops across US and European teams. Remote formats work best when the group is under 20 participants and the session is structured around specific decisions, not open ideation.

What's the output of a workshop? +

A documented set of decisions, prioritized problem statements, or a validated concept — depending on the workshop type. We don't deliver decks of post-it notes. Every session ends with a clear output the team can act on.

Who typically commissions design thinking workshops? +

Chief Digital Officers and innovation leads running transformation programs, L&D teams building internal capability, and product or strategy teams needing structured alignment before a major decision.